Elvie Reformina

Quick Q&A

How long have you worked in insurance?

I’ve been working in real estate insurance for 4 years and 7 months. I started with no background in insurance, but over time I’ve gained solid experience in the field.

What types of insurance do you specialize in?

I specialize in personal lines insurance, providing quotes for auto, homeowners, and flood coverage. I also support commercial lines clients with documentation and email assistance to make the process smooth and straightforward.

What do you enjoy most about helping clients protect what matters?

What I enjoy most is being the reliable support behind the scenes. As a virtual assistant, I make things easier for clients and our team by organizing documents, answering questions quickly, and providing insurance quotes. I take pride in knowing that my attention to detail helps both families and businesses feel secure about their homes and properties. It’s rewarding to support their journey, allowing them to focus on living life and running their business while I help protect what matters most.

In your opinion, what makes BIG-Brock Insurance Group stand out from the rest?

BIG-Brock Insurance Group stands out because they protect both personal and business needs. From homes and cars to properties and companies, they offer tailored coverage, fair rates, and dependable support. Their quick response and client-first service make them a trusted choice for peace of mind.

Where are you from originally?

Mountain Province of Rizal, Philippines

Tell us one fun or interesting fact about yourself:

I rescue animals and right now I’m taking care of more than 20 cats and 9 dogs. My home is full of wagging tails and playful paws. It can be a little messy and noisy, but it’s also full of love. Helping abandoned animals feel safe and happy is one of the best parts of my life.

What do you enjoy doing outside of work?

Outside of work, I enjoy spending time with my family and close friends, which helps me relax after a busy week. On weekends, I love caring for my cats and dogs—playing with them and bathing them can be a handful, but it always makes me happy. I also enjoy watching Korean dramas and true crime documentaries because they keep me entertained and curious.

Favorite Texas hangout, restaurant, or hidden gem:

I’m not from Texas, but if I ever make it there, Hamilton Pool Preserve is first on my list—it looks like a place you’d never want to leave. I also want to join a country music festival and see real cowboys with hats and boots. That feels like the true Texas experience!

Favorite quote, motto, or saying you live by:

Do small things with great love.