Reviews ( 154 )
Ashley has been so great to work with. My homeowners insurance carrier sent us a non-renewal letter that they were no longer covering anyone in our area. I talked to at least six different insurance agencies and Brock Insurance Group (BIG) offered the best option and price for our needs – in addition, they were highly rated; and I was very impressed at how efficient, professional, and friendly Ashley was - an addition to being so patient answering my multitude of questions! - and how she stayed in touch with me when I didn’t even get calls back from some of the others. I would definitely recommend giving Ashley at BIG a call when you’re getting insurance quotes!
Everytime we have a question we are able to call the office and the girls are very helpful! They are knowledgeable and always take care of our needs.
I have used Ashley at Brock Insurance Group multiple times and she always finds me the best product at the best price. I would highly recommend them!!!!
Very responsive, employees always go above & beyond to help meet their customer's specific needs! Thank you Brenda.
Very quick to respond & always looking out for the best savings for their customers!
I switched to BIG a few years ago after not being pleased with another broker and have been very happy with the switch. Ashley is always an amazing help when I have questions regarding my insurance policy. She’s very attentive and shops my policy when it’s up for renewal before I even call to see if there are any better rates. I always refer my family and friends to them!! I highly recommend giving BIG a call if you are in need of insurance.
After looking for several days for a better rate, finally I found BIG. Ashley was quick, nice an very professional. What else can we ask?
Ashley and Brenda were phenomenal. We had not been pleased with other brokers so we gave BIG a chance after reading some reviews. They did not disappoint. They were efficient, and knowledgeable. We were able to secure Auto and Home insurance quickly and without any headaches.
Mr. Brock and Jessica Envesgeen treated our application like it was an absolute priority and secured Special Event coverage for us in a couple of days. We highly recommend Brock Insurance Group. Bandera ProRodeo Association
Jessica did a great job at answering questions and was very quick to respond with accurate and useful information. Definitely a lot more professional and knowledgeable than our previous agent.
Ashley has been great to work with and the premiums are fantastic for the coverage you receive. I highly recommend Brock Insurance Group.
Professional, exceptional communication, and great rates!
Very pleased with the entire experience here! They always work to find me the best rates on all my home and auto insurance policies!
I’m super happy with Brock Insurance Group. Their customer service was great and now I am no longer confused about insurance coverage and I have all the proper insurance AND I saved some money!!!! Thank you BIG!
Let me tell you something about this insurance group alright. Ashley has always been the biggest help and was always able to answer any questions I had without hesitation. I don't know why anyone after coming here would ever go anywhere else. The customer service is the biggest plus they are always so kind and sweet and have always taken very good care of me.
If you are looking for insurance (home, auto and business insurance). I highly recommend that you use Brock Insurance Group! They will shop over 100 insurance carriers to get you the BEST price/coverage with the best customer service. They have saved thousands of customers money on their premiums.
They were very fast, very helpful, very informed. It was a pleasure. I called and led than 1 hour later I had an affordable good policy for my home.
Excellent customer service
Mark and his team are great. Very responsive and knowledgeable.